20 Year Warranty on LED Light Fixtures
Garden Light LED strives to continually exceed our contractor’s expectations by setting the highest industry standards. Our LED Lighting Products are manufactured through original designs and are American Made. This is backed by one of the best warranties in the industry with an exceptional 20 year and 80,000-hour warranty when you choose Garden Light LED Products. Our investment in our technology ensures a superior product quality for our contractors and symbolizes our commitment to excellence.
In the event of a warranty claim or repair request, please follow these steps to quickly expedite the process.
Step 1: Complete the Return Materials Authorization Form. Your request will be reviewed quickly and you will receive an RMA # and Return Shipping Label via email.
Step 2: Prepare for shipping the return materials in accordance with the Return Materials Packing Guidelines and attach the Return Shipping Label to the outside of the box/es.
***Make sure your RMA# is displayed clearly on the outside of the package & written on a separate blank piece of paper placed inside each package.
Step 3: You will be notified via email when your materials are received. A Service Expert will contact you when analysis of your returned materials is complete.
The Service department can be reached at 813-369-5072 for urgent requests. However, the above process is still required.
Field Repairs Recommended in Certain Situations
Some Garden Light LED products are designed to be field repairable by qualified installers. We will provide the component parts for the products. Garden Light LED’s goal is to save our valued partners time, cost and labor.