20 Year Warranty on LED Light Fixtures
Garden Light LED strives to continually exceed our contractor’s expectations by setting the highest industry standards. Our LED Lighting Products are manufactured through original designs and are American Made. This is backed by one of the best warranties in the industry with an exceptional 20 year and 80,000-hour warranty when you choose Garden Light LED Products. Our investment in our technology ensures a superior product quality for our contractor’s and symbolizes our commitment to excellence.
In the event of a warranty claim, please follow these steps to quickly expedite the warranty process.
Step 1: The lighting contractor will call the Garden Light LED warranty department at 813-369-5072 to identify the product and obtain an RMA# (Return Merchandise Authorization) to initiate warranty process.
Step 2: The contractor will return the non-working item(s) with the Return Shipping Label provided.
***Make sure your RMA# is displayed clearly on the outside of the package & written on a separate blank piece of paper placed inside each package.
Step 3: Once items are received, an email will be sent to our valued partners that product has been received for analysis.
Step 4: Warranty Department will reach out to the contractor once analysis is completed. Analysis takes typically 3 to 4 business days. (Analysis time may vary depending on size of return)
Field Repairs Recommended in Certain Situations
Some Garden Light LED products are designed to be field repairable by qualified installers. We will provide the component parts for the products. Garden Light LED’s goal is to save our valued partners significant time, cost and labor.